The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from 4Thought Products LLC to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to 4Thought Products LLC shall be made either by e-mail, sent to the address we provide on our Web site.



  • Copyright
  • All content appearing on this Web site is the property of:

    4Thought Products LLC

    Copyright © 2011-2017 4Thought Products LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2011-2017 4Thought Products LLC. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by 4Thought Products LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of 4Thought Products LLC or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. 4Thought Products LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if 4Thought Products LLC believes that customer conduct violates applicable law or is harmful to the interests of 4Thought Products LLC and its subsidiaries.



  • Privacy Policy
  • 4Thought Products LLC use of personal information that you may submit to 4Thought Products LLC through this Web site is governed by the 4Thought Products LLC Privacy Policy.



  • Shipping & Delivery
  • Shipping, Handling, and Return Information Standard Delivery (continental USA)

    Most orders are processed and shipped within 48 hours of receipt or sooner. Standard Shipping” means that we may choose to ship via USPS or UPS at our discretion. We ship to Alaska or Hawaii, however there is a surcharge. Several UPS shipping options are available upon check out. Refer to UPS website for the estimated delivery times based on your shipping method chosen.

    Free Standard Shipping for US orders over $60
    For orders of $60 or more, standard ground shipping is free. This only applies to shipping addresses within the continental United States (lower 48 incl. DC); APO/FPO and international shipping addresses are not eligible for free shipping. For free ground shipping we may use at our discretion either USPS or UPS.

    Orders Fulfillment Time
    Any delays resulting from a backorder situation.
    If an item is out of stock and will not be available in 30 days, you will be contacted. You may then choose to change, cancel, or wait for your order. Please note that items ordered together may not necessarily be shipped together (however, you are only billed one shipping charge per order). All orders are processed during regular business hours on Monday - Friday (excluding holidays) and shipped using the method you have chosen. All orders placed on a Friday evening will not be processed and ready for shipping until the next business day (usually Monday). 

    Address Correction Fees:
    Please double check to make sure that your shipping address is correct before submitting your order. Address and zip code MUST be valid. All orders requiring address corrections are subject to the following fees:
    1) for Ground shipments: $5.00
    2) for Air shipments: $10.00

    Shipping Carriers
    Please note that UPS cannot ship to a PO Box or military address.
    The shipping cost depends on the weight of the products ordered and the location to which you are shipping. For the lowest rates, consider shipping to a business address instead of a residence.

    International orders
    We can process international orders for purchases of $100 or greater. Please contact customerservice@vino-vault.com with your full name and shipping address information, and the items and quantities you wish to purchase. We will estimate a cost and contact you.. Shipping is via USPS international rates.

    Duties, Taxes, & Tariffs: Your domestic carrier may levy custom charges, duties, taxes, or tariffs for the delivery of your order; dependant on your country and shipping method. You are solely responsible for the payment of these charges. We cannot estimate these charges or are responsible for their payment.

    Sorry, we do not accept C.O.D.'s.

    Guarantee & Returns Policy
    If you are not satisfied with our product, you may return it within 30 days of receipt to receive a refund or exchange. Items must be sent back in with the original packaging. Please note that shipping charges are not refundable. Please email us at customerservice@vino-vault.com for a Return Authorization number. Returns will not be accepted without a return authorization.

    Damaged Deliveries: Please inspect your purchase at the time of delivery. If the item is received damaged please notify our customer service department within 48 hours. You must hold the original packaging and merchandise for inspection by the carrier; otherwise no claim, replacement or refund can be honored. 



  • Sales Tax
  • 4Thought Products LLC charges CA sales tax of 7.50% for merchandise ordered on this Web site. Additional district taxes may also apply.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. 4Thought Products LLC makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. 4Thought Products LLC SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL 4Thought Products LLC BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by 4Thought Products LLC.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. 4Thought Products LLC is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not 4Thought Products LLC.

    The inclusion of material on this server does not imply any endorsement by 4Thought Products LLC, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although 4Thought Products LLC tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). 4Thought Products LLC reserves the right to change its payment procedures at any time without prior notice to you.

    Guarantee & Returns Policy

    Returns must be made on or before 14 days after delivery. Only brand new / unused items will be accepted for return. Any items that are received in any condition than brand new will not be refunded. For new items returned, a 20% restocking fee will be deducted from your refund. You are responsible for returns shipping charges. Original shipping fees paid are not refundable. Puzzles, where the preset code has been changed from GRAPE, are not eligible for refund.
    Sorry, but we do not accept returns for international shipments.



  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site.



  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. 4Thought Products LLC and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of 4Thought Products LLC shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and 4Thought Products LLC with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and 4Thought Products LLC with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by 4Thought Products LLC. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.